What does Zigpoll do, and what problem does it solve?
Zigpoll is a tool for creating post-purchase, exit-intent, and on-site surveys specifically for Shopify stores. It helps store owners understand why customers buy or don't buy by collecting feedback with a high average response rate. The platform uses AI to automatically analyze responses and provide actionable insights.
What features or capabilities does Zigpoll offer?
Zigpoll offers features including 10+ question types, branching logic, incentives (like discounts) to boost completion, and behavioral targeting. It provides delivery via email, SMS, or on-site popups and integrates with Shopify events and Klaviyo flows. A core capability is its AI assistant that analyzes responses in real-time and answers questions in plain English.
How is Zigpoll priced or packaged?
Zigpoll offers a free tier, as indicated by the 'Free forever, no credit card' statement on its homepage. The site also prompts users to 'Check Our Pricing', suggesting additional paid plans may exist, but the evidence only confirms the availability of a free option.
What is Zigpoll used for, and in what situations?
Zigpoll is used to gather customer feedback at key touchpoints on a Shopify store, such as immediately after a purchase, when a visitor is about to leave the site (exit-intent), or via email/SMS campaigns. It is used for market research, understanding customer behavior, and making data-driven business decisions. Situations include analyzing purchase motivation, testing market research hypotheses, and optimizing marketing campaigns.
Who is Zigpoll for?
Zigpoll is designed for Shopify store owners and marketers who need to understand customer motivations and improve their business decisions. It is trusted by over 20,000 stores, including major brands like Crocs, TOMS, Steve Madden, and lululemon, indicating its use by businesses of various sizes focused on e-commerce growth.
What is Zigpoll?
Zigpoll is an AI-powered post-purchase and on-site survey platform designed for Shopify stores to help them understand customer buying behavior and gather actionable feedback.