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Market/Categories/Customer Support/Yuma

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Yumayuma.ai

No product description has been published for this domain yet. Everything below is measured directly.

Customer Supportyuma.aiTracked since 2026-08-192 discovery sources
5.5KBacklinks
967Referring domains
28Domain authority
+14.2%Referring domains · 90 days

Authority & distribution

How strong is Yuma’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

5.5KCurrent snapshot

Referring domains

967Current snapshot

Authority

28Domain authority · category median 22

90-day move

+14.2%Referring domains, last 90 days
At 28, Yuma sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

See the trajectoryOpen the full profile

Traffic & engagement

Where Yuma ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending Yuma traffic?

Measured · Pro

Measured for this product: AI referral traffic.

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Product profile

What Yuma is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Yuma”

No usable description reached this profile from any discovery source, so none is shown. The measured signals below are unaffected.

Customer SupportSeen 2026-08-19 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://yuma.ai

Observed across 2 discovery sources.

Research questions

What the evidence answers about Yuma.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does Yuma do?

Yuma provides an AI agent platform that automates customer support, sales, and social media inquiries for e-commerce. It resolves up to 89% of conversations across pre-purchase questions, support tickets, and social DMs. The platform is designed to work with any e-commerce helpdesk.

Who is the target audience for Yuma?

Yuma is built for e-commerce businesses of any size. Its platform automates core functions for e-commerce support, sales, and social media teams, helping them handle high ticket volumes and improve response times.

What features, surfaces, or integrations does Yuma offer?

Yuma offers specialized AI agents for different stages of the customer journey: Support AI, Sales AI, and Social AI. It provides over 75 pre-built automations, real-time carrier data, and an intelligence layer called Ask Yuma for continuous improvement. The system integrates with your helpdesk and connects to any e-commerce platform.

How is Yuma priced or packaged?

The evidence does not provide specific information about Yuma's pricing model or packaging plans. The website offers a 'Book a Demo' call-to-action, suggesting a sales-led process for potential customers.

What is Yuma used for and in what situations?

Yuma is used by e-commerce teams to automate and handle the entire customer journey. Specific use cases include resolving post-purchase support tickets like WISMO, returns, and cancellations; answering pre-purchase product questions on product pages to boost sales; and managing social media support queues on Facebook and Instagram.

What is Yuma?

Yuma is an AI agent platform for e-commerce that automates customer support, sales, and social media inquiries. It aims to simplify AI tool selection by providing specialized agents for each stage of the customer journey.

Behind the lock

Unlock full Yuma intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured