What is armour365 and what problem does it solve?
armour365 is a language and text-independent voice biometrics solution that provides fast, AI-powered, and secure authentication for customers and employees. It solves the problem of identity and data theft by securing communication systems and eliminating the need for old-fashioned methods like PINs and passwords.
What is armour365 used for and in what situations?
armour365 is used for contactless, secure authentication in customer service automation. It is particularly suited for situations like IVR systems, where it can fast-authenticate customers, employees, and users to help move seamlessly into the interaction journey, reducing the average verification time from 40 seconds to less than 2 seconds.
Who is armour365 designed for?
armour365 is designed for brands, service providers, and their customer success teams to enable contactless customer service. It serves both customers and employees who need secure and fast authentication across various communication channels.
What features and capabilities does armour365 offer?
armour365 offers features including fast authentication in less than 2 seconds, easy integration across devices and CRM systems with over 40 integrations, flexible deployment options, and anti-spoofing and replay attack detection. It is language and text agnostic, highly secure, and uses patent-pending AI-powered technology.
How is armour365 priced or packaged?
armour365 is described as cost-effective and offers flexible pricing plans. The product page mentions it is available on various deployment models and channels.
What is armour365 Voice Biometrics?
armour365 Voice Biometrics is an AI-based, language and text-agnostic solution that provides secure, contactless voice authentication for customers and employees across various channels.