What problem does Thoughtly solve?
Thoughtly solves the problem of missed leads and inefficient follow-up by using AI voice agents to automate outbound calls, texts, and emails until a lead is engaged. It is designed for go-to-market teams to handle inbound and outbound calls for customer service, sales, and marketing.
What features does Thoughtly offer?
Thoughtly offers AI voice agents that are trained on a company's script and tuned to its brand. It provides multi-channel outreach (voice, text, email, WhatsApp), branded caller ID, CRM integration, A/B testing, and comprehensive analytics for data-driven decision-making.
How does Thoughtly handle follow-up across different channels?
Thoughtly uses a single AI agent to maintain consistency across channels. The same agent that places an initial call will send a follow-up text or email, carrying the same name, brand, and voice whether dialing, texting, or emailing.
What is Thoughtly used for?
Thoughtly is used for automating and managing multi-channel communication with leads. It provides AI voice agents that call leads, then follow up via text, email, and WhatsApp across different channels until the lead picks up.
Who is Thoughtly for?
Thoughtly is for go-to-market teams, including sales, marketing, and customer service teams, who need to manage high volumes of inbound and outbound calls. The product is used by companies like Nomad, Podium Education, and Centracom.
What is Thoughtly?
Thoughtly is an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It provides comprehensive analytics and A/B testing for data-driven decision-making.