What does Thirdlane do and what problem does it solve?
Thirdlane provides a white-label communications platform that allows service providers to offer unified communications, call center, and collaboration solutions under their own brand. It solves the problem of needing scalable, multi-tenant PBX and advanced business phone systems for MSPs, UCaaS providers, and enterprises.
In what situations is Thirdlane used?
Thirdlane is used for deploying multi-tenant communications systems, dedicated cloud or on-premise instances, and hosted services. It is suitable for managed service providers (MSPs), UCaaS providers, integrators, and enterprise IT departments needing scalable voice, contact center, and collaboration tools.
What features and integrations does Thirdlane offer?
Thirdlane offers features including multi-tenant PBX, IVR, call queues, recording, omnichannel messaging, STIR/SHAKEN caller-ID verification, zero-touch provisioning for phones, AI and omniagent blending, and desktop/mobile/web apps. It integrates with over 7,000 apps via Zapier and includes CRM integration capabilities.
What are the deployment options for Thirdlane?
Thirdlane offers three deployment options: a Multi-Tenant Platform where service providers license the software to run on their own infrastructure, a Dedicated Deployment for a private instance on-premise or in the cloud, and Thirdlane Cloud where Thirdlane operates the platform for partners to sell under their own brand.
Who is Thirdlane for?
Thirdlane is designed for service providers, specifically MSPs (Managed Service Providers), UCaaS providers, integrators, and enterprise IT departments. It is built for organizations that need to deploy and manage scalable, white-label unified communications systems.
What is Thirdlane?
Thirdlane is a white-label communications platform built for service providers, offering multi-tenant PBX, call center solutions, and unified communications tools for MSPs, UCaaS providers, and enterprises.