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Market/Categories/Marketing & Sales/SugarCRM

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

SugarCRMsugarcrm.com

SugarCRM is an AI-powered customer relationship management platform that provides sales automation, marketing automation, and customer service solutions with built-in intelligence for improved business productivity and customer insights.

Marketing & Salessugarcrm.comTracked since 2026-08-211 discovery source
183.1KBacklinks
9.5KReferring domains
40Domain authority
-3.2%Referring domains · 90 days

Authority & distribution

How strong is SugarCRM’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

183.1KCurrent snapshot

Referring domains

9.5KCurrent snapshot

Authority

40Domain authority · category median 22

90-day move

-3.2%Referring domains, last 90 days
At 40, SugarCRM sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

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Traffic & engagement

Where SugarCRM ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending SugarCRM traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What SugarCRM is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“SugarCRM”

SugarCRM is an AI-powered customer relationship management platform that provides sales automation, marketing automation, and customer service solutions with built-in intelligence for improved business productivity and customer insights.

Marketing & SalesSeen 2026-08-21 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://www.sugarcrm.com

Observed across 1 discovery source.

Research questions

What the evidence answers about SugarCRM.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does SugarCRM do and what problem does it solve?

SugarCRM is an AI-powered customer relationship management (CRM) platform. It solves the problem of disorganized sales, marketing, and service data by providing automation, analytics, and intelligence to help B2B companies win, grow, and retain more customers. It is described as a "full-featured CRM and sales platform for B2B companies" with "domain-specific AI finds hidden opportunities, flags at-risk deals, and recommends next steps."

What key features does SugarCRM offer?

Key features of SugarCRM include sales automation, marketing automation, customer service tools, revenue intelligence, forecasting, and data management. It provides a centralized place for customer, product, and sales data, and includes configurations to adapt to different business processes. The homepage highlights "sales automation, marketing automation, and customer service solutions."

What is SugarCRM used for and in what situations?

SugarCRM is used for managing the entire customer lifecycle, including sales automation, marketing automation, and customer service. It is suitable for B2B companies looking to streamline sales workflows, forecast revenue, and gain insights from customer data. The evidence states it is for "sales automation, marketing automation, and customer service solutions with built-in intelligence."

Who is SugarCRM designed for?

SugarCRM is designed for B2B (business-to-business) companies. The product is explicitly positioned as "The sales CRM for B2B growth" and is used by over 4000 companies across 120+ countries.

4 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.

Behind the lock

Unlock full SugarCRM intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which 2 of them do it, and the 4 pages they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured