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Market/Categories/Customer Support/Smartsupp

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Smartsuppsmartsupp.com

Smartsupp offers an AI-powered shopping assistant, live chat, and chatbot solutions to enhance customer engagement, boost sales, and automate customer service.

Customer Supportsmartsupp.comTracked since 2026-08-211 discovery source
13.5MBacklinks
9.4KReferring domains
63Domain authority
+5.9%Referring domains · 90 days

Authority & distribution

How strong is Smartsupp’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

13.5MCurrent snapshot

Referring domains

9.4KCurrent snapshot

Authority

63Domain authority · category median 22

90-day move

+5.9%Referring domains, last 90 days
At 63, Smartsupp sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

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Traffic & engagement

Where Smartsupp ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending Smartsupp traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What Smartsupp is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Smartsupp”

Smartsupp offers an AI-powered shopping assistant, live chat, and chatbot solutions to enhance customer engagement, boost sales, and automate customer service.

Customer SupportSeen 2026-08-21 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://www.smartsupp.com

Observed across 1 discovery source.

Research questions

What the evidence answers about Smartsupp.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does Smartsupp do?

Smartsupp provides AI-powered live chat, chatbots, and a shopping assistant to boost online sales and automate customer service. It helps businesses turn website visitors into customers through real-time engagement and automated support. The platform is used to engage visitors, capture leads, and increase conversion rates.

What key features does Smartsupp offer?

Smartsupp offers live chat for real-time customer conversations, chatbots to automate interactions, and a lead generation tool to capture leads 24/7. It also features an AI-driven engagement tool called 'AI Engage' and a new shopping assistant named 'Mira AI' that provides product recommendations and answers common questions.

Who is Smartsupp for?

Smartsupp is designed for businesses, particularly in e-commerce, looking to enhance customer engagement and boost sales through live chat and AI tools. The platform is used by over 100,000 customers, as stated on the homepage. It is categorized as a Customer Support tool.

What is Smartsupp's Mira AI?

Mira AI is Smartsupp's new shopping assistant that learns about a business to improve customer satisfaction. It can answer up to 80% of common and technical questions, recommend products, and has a customizable identity and brand voice. It is trained through web-scraping and FAQs and allows for easy handover to a human operator.

4 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.

Behind the lock

Unlock full Smartsupp intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which 3 of them do it, and the 5 pages they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured