What does ShadowLock do and what problem does it solve?
ShadowLock is a platform that gives IT teams visibility and controls to stop sensitive data leaks into unapproved AI tools. It addresses the problem of employees using unauthorized generative AI, which creates legal, compliance, and liability exposure for organizations. 69% of organizations suspect or have evidence employees use prohibited public GenAI, according to Gartner (2025).
In what situations is ShadowLock used?
ShadowLock is used to monitor and block various types of unauthorized AI usage within an organization, including public AI chatbots accessed via personal accounts, AI browser extensions, embedded SaaS AI features, desktop AI apps, AI coding assistants, and meeting/transcription AI tools. This helps manage risks like HIPAA exposure, GDPR/CCPA violations, and trade secret or IP loss.
What features or capabilities does ShadowLock offer?
ShadowLock offers complete visibility into unauthorized AI tool usage and provides controls to block sensitive data from being sent to tools like ChatGPT, Claude, or Gemini. It includes detection and blocking capabilities across various AI access points such as browser extensions, embedded SaaS features, desktop apps, and coding assistants.
Who is ShadowLock for?
ShadowLock is specifically designed for IT teams, IT administrators, and Managed Service Providers (MSPs) who need to manage security and compliance related to AI tool usage in their organizations or for their clients.
What is ShadowLock?
ShadowLock is a shadow AI detection and blocking platform for Managed Service Providers (MSPs) and IT teams, designed to provide visibility into and control over unauthorized AI tool usage within an organization.
5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.