What does Scratchpad do and what problem does it solve?
Scratchpad is an AI-powered workspace designed to automate CRM updates for sales teams, which helps eliminate administrative work and improve data quality. The platform provides a modern interface over Salesforce to help sellers update records quickly, with features like call recording and notes that connect in real-time. This addresses the problem of salespeople avoiding clunky CRM systems, leading to incomplete and outdated records.
