What does Osam AI do, and what problem does it solve?
Osam AI provides AI voice agents to automate dealership communications, handling everyday conversations to book services 24/7. It solves the problem of missed calls and unanswered customer inquiries, which can represent 15-30% of calls and lead to lost revenue.
What features or capabilities does Osam AI offer?
Osam AI offers features including a 100% call answer rate, zero customer hold time, a 70% call deflection rate, and 45+ staff hours saved monthly. It uses 3rd generation voice AI powered by LLMs for natural, human-like conversations, fast setup, handling of edge cases, and support for complex, multi-turn and outbound use cases.
How does Osam AI compare to other solutions like IVR or IVA voice agents?
Osam AI positions itself as a 3rd Generation Voice AI solution powered by LLMs, distinct from older IVR (pre-defined touch-tone menus) and IVA (NLP and intent mapping) systems. It claims superior capabilities for natural conversations, fast setup, handling unexpected inputs, and supporting complex, multi-turn and outbound interactions.
What is Osam AI used for, and in what situations?
Osam AI is used for automating phone operations in auto dealerships. Situations include after-hours service scheduling, preventing no-shows, rescuing missed calls, and acting as an AI front desk to handle routine inquiries and free up staff for high-value sales.
Who is Osam AI for?
Osam AI is designed for auto dealerships, aiming to solve their specific communication challenges like high staff turnover, missed leads, and after-hours call management.
What is Osam AI?
Osam AI is a product that offers AI voice agents specifically tailored for auto dealerships to automate communications and improve customer support.