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Market/Categories/Customer Support/LiveAgent

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

LiveAgentliveagent.com

No product description has been published for this domain yet. Everything below is measured directly.

Customer Supportliveagent.comTracked since 2026-08-192 discovery sources
1.3MBacklinks
8KReferring domains
53Domain authority
-1.2%Referring domains · 90 days

Authority & distribution

How strong is LiveAgent’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

1.3MCurrent snapshot

Referring domains

8KCurrent snapshot

Authority

53Domain authority · category median 22

90-day move

-1.2%Referring domains, last 90 days
At 53, LiveAgent sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

See the trajectoryOpen the full profile

Traffic & engagement

Where LiveAgent ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending LiveAgent traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What LiveAgent is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“LiveAgent”

No usable description reached this profile from any discovery source, so none is shown. The measured signals below are unaffected.

Customer SupportSeen 2026-08-19 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://www.liveagent.com

Observed across 2 discovery sources.

Research questions

What the evidence answers about LiveAgent.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What problem does LiveAgent solve for businesses?

LiveAgent is an AI-powered help desk software that simplifies customer support by combining multiple communication channels into a single platform. It automates up to 75% of customer conversations with a built-in AI chatbot and integrates live chat, ticketing, and a call center to resolve customer inquiries instantly and 24/7.

What key features and integrations does LiveAgent offer?

LiveAgent offers over 175 features and 200+ integrations, including an AI Chatbot, AI Answer Improver, and AI Answer Composer. It provides unified inboxes for email, live chat, phone, and social media channels like WhatsApp and Viber, along with a knowledge base and smart ticketing.

How is LiveAgent priced or packaged?

LiveAgent offers a 30-day free trial with no credit card required and no setup fee. The product page promotes a 33% discount offer for monthly and yearly subscriptions during a specific promotional period.

What is LiveAgent used for and in what situations?

LiveAgent is used as an all-in-one customer service platform for managing email, live chat, phone calls, and social media messages from a unified dashboard. It is used to automate support, resolve tickets faster, respond to social media inquiries, and increase conversions through real-time live chat with website visitors.

Who is LiveAgent designed for?

LiveAgent is designed for businesses that need to manage high volumes of customer messages across multiple channels. It is used by teams looking to increase support productivity, resolve more requests on first contact, and provide instant answers to visitors.

What is LiveAgent?

LiveAgent is an AI-powered help desk software that combines live chat, ticketing, and call center functionalities in one platform to deliver seamless customer support.

Behind the lock

Unlock full LiveAgent intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which 3 of them do it, and the 5 pages they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured