What features does Kotae offer?
Kotae offers features including training on your website and files, customizable responses, role and personality adjustments, conversation escalation notifications, inquiry trend analytics, and integrations with tools like Facebook Messenger and APIs. A 'Pro + Voice' plan adds real-time voice chat capability.
How is Kotae priced?
Kotae offers simple, flexible plans with monthly and yearly billing options. The Starter plan costs $19/mo ($12.90/mo billed annually) for 1,000 answers, the Pro plan is $37/mo ($24.90/mo billed annually) for 4,000 answers, and the Pro + Voice plan is $149/mo ($99/mo billed annually) for 8,000 answers.
What are the different pricing plans and their included features for Kotae?
The Starter plan ($19/mo) includes training on website/files, custom responses, and basic customization. The Pro plan ($37/mo) adds advanced training, a lead-capture form, full customization, escalations, and Facebook Messenger. The Pro + Voice plan ($149/mo) includes everything in Pro plus real-time voice chat.
What is Kotae and what problem does it solve?
Kotae is an AI chatbot that provides front-line customer support for businesses, helping them automate customer inquiries and handle FAQs without a dedicated support team. It is designed for small, fast-moving businesses that want to improve support efficiency and learn more about their customers.
Who is Kotae designed for?
Kotae is specifically made for fast-moving small business owners who lack dedicated support teams or complex ticketing systems. It serves businesses that need a modern solution to answer customer questions efficiently.
5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.