What problem does Koji solve and what does it do?
Koji is an AI-native platform designed to run customer interviews and research studies at scale. It solves the problem of conducting time-consuming customer research by using AI agents to design studies, run conversations via voice, chat, or phone, and generate decision-ready insights in hours instead of weeks. Evidence points: homepage.h1, product.description, homepage.meta_description.
What features, surfaces, or integrations does Koji offer?
Koji offers an AI-led interview platform where participants talk to an AI moderator via voice, chat, or phone. It provides a library of natural voices, runs interviews in over 30 languages, and delivers insights through a study interface that includes creating studies, collecting responses, and reading reports. Evidence points: homepage.main_text, homepage.main_text, homepage.main_text.
What is Koji used for and in what situations?
Koji is used for conducting customer interviews and gathering research insights at scale. It is suitable for situations requiring deep, research-grade understanding of customer experiences, such as evaluating product rollouts, identifying frustrations, or assessing renewal risks, across markets and in participants' native languages. Evidence points: homepage.main_text, taxonomy.name_en.
Who is Koji designed for?
Koji is designed for researchers, and it aims to make research accessible so that anyone can conduct it. The platform is built to help teams, including those in Customer Experience, gather insights from enterprise customers. Evidence points: homepage.main_text, homepage.main_text.
What is Koji?
Koji is an AI-native customer interviews and research platform that enables users to run hundreds of in-depth AI interviews at scale to gain decision-ready insights quickly. Evidence points: homepage.title, homepage.main_text.
5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.