What does IPsoft do, and what problem does it solve?
IPsoft is a global leader in AI-powered automation that specializes in 'Autonomics' technology for IT operations. It solves the problem of manual, error-prone IT processes by using an expert system called IPcenter to create and control 'Virtual Engineers' that perform end-to-end operational tasks across all IT stacks.
What features, surfaces, or integrations does IPsoft offer?
IPsoft offers its IPcenter expert system, which features 'Virtual Engineers'. Key capabilities include highly advanced monitoring covering over 10,000 infrastructure characteristics, faster response and resolution times (under 6 minutes for all service transactions), and consistent execution with near 0% error rates.
How is IPsoft priced or packaged?
IPsoft offers a flexible pricing model with several options for IT operations. These include a fixed monthly fee for specified infrastructure, customized tiered pricing, or utility models (like per port pricing) for specialized infrastructure such as IP Telephony.
What key benefits or claims does IPsoft make about its service?
IPsoft claims to deliver consistent Total Cost of Ownership reductions averaging over 30% with stable, flat monthly recurring service costs. It also guarantees predictable service, industry-leading mean resolution times of less than 6 minutes, and strict service level agreements with financial penalties.
How advanced is IPsoft's monitoring capability?
IPsoft offers highly advanced monitoring capabilities that allow customers to detect problems before they become outages. The solution provides comprehensive monitoring information covering more than 10,000 possible characteristics vital to the customer's infrastructure.
What is IPsoft used for, and in what situations?
IPsoft is used to automate end-to-end operational processes across a company's entire IT infrastructure. It is applicable in situations requiring automation for servers, mainframes, storage, networks, virtualized environments, help desks, EUC, and application operations to achieve consistent execution and faster response times.
Who is IPsoft for?
IPsoft is for businesses seeking to transform their IT operations through AI and automation. The product targets organizations that want to improve outcomes, achieve consistent cost savings (averaging over 30%), and ensure stable service delivery.
What is IPsoft?
IPsoft is a global leader in AI-powered automation that provides an 'Autonomics' platform for IT operations. Its core technology, IPcenter, uses expert systems to automate end-to-end processes across entire IT stacks, aiming to transform business models and improve outcomes.