Market/Categories/Customer Support/IMsupporting Hybrid Live Chat

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

IMsupporting Hybrid Live Chatimsupporting.com

IMsupporting Hybrid Live Chat integrates AI and human support for seamless, efficient customer interactions on your website.

Customer Supportimsupporting.comTracked since 2026-08-211 discovery source
22KBacklinks
701Referring domains
39Domain authority
-4.4%Referring domains · 90 days

Authority & distribution

How strong is IMsupporting Hybrid Live Chat’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

22KCurrent snapshot

Referring domains

701Current snapshot

Authority

39Domain authority · category median 22

90-day move

-4.4%Referring domains, last 90 days
At 39, IMsupporting Hybrid Live Chat sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

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Traffic & engagement

Where IMsupporting Hybrid Live Chat ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending IMsupporting Hybrid Live Chat traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What IMsupporting Hybrid Live Chat is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“IMsupporting Hybrid Live Chat”

IMsupporting Hybrid Live Chat integrates AI and human support for seamless, efficient customer interactions on your website.

Customer SupportSeen 2026-08-21 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://imsupporting.com/

Observed across 1 discovery source.

Research questions

What the evidence answers about IMsupporting Hybrid Live Chat.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What is this product used for and in what situations?

It is used for adding live chat with AI and human support to websites, particularly for UK businesses. It is used in situations like hotels & hospitality, taxi & private hire, real estate, e-commerce, local businesses, automotive dealers, travel & tourism, councils, healthcare, education, and legal firms to handle customer interactions.

Who is this product designed for?

It is designed for businesses, specifically UK businesses, that need to provide customer support on their websites. The use cases list various sectors such as hospitality, real estate, e-commerce, healthcare, education, and legal firms.

What features does this product offer?

It offers a hybrid AI live chat platform with features including a RAG AI knowledge base, hybrid AI chat workflows with visual builder modules (Message, Buttons, Collect Info, Conditional, API Form, API Branch, AI Agent Chat, Human Chat, Dept Select, etc.), prepared chat links, AI API tool integrations, reporting & analytics, MFA / Two-Factor Auth, Teams meeting booking, proactive chat & visitor monitoring, and integrations with platforms like Wix, Squarespace, Shopify, Webflow, BigCommerce, Drupal, and WordPress.

How is this product priced?

It offers a free forever starter plan that includes 25 AI credits per month. The pricing page is listed as a feature on the homepage, indicating tiered plans are available, but the evidence only explicitly mentions the free tier.

What is IMSupporting Hybrid Live Chat and what problem does it solve?

IMsupporting Hybrid Live Chat is a live chat software platform that integrates AI and human support for customer interactions. It solves the problem of providing seamless, efficient customer support by allowing AI to answer common questions around the clock, with human agents available for complex issues like sales, complaints, or safeguarding concerns.

What is IMSupporting Hybrid Live Chat?

IMsupporting Hybrid Live Chat is a live chat software platform that integrates AI and human support for customer interactions on your website. It is categorized under Customer Support tools.

Behind the lock

Unlock full IMsupporting Hybrid Live Chat intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which one of them does it, and the page they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured