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Market/Categories/Customer Support/Hoop

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Hoophoop.app

No product description has been published for this domain yet. Everything below is measured directly.

Customer Supporthoop.appTracked since 2026-08-192 discovery sources
2.1KBacklinks
348Referring domains
24Domain authority
+5.7%Referring domains · 90 days

Authority & distribution

How strong is Hoop’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

2.1KCurrent snapshot

Referring domains

348Current snapshot

Authority

24Domain authority · category median 22

90-day move

+5.7%Referring domains, last 90 days
At 24, Hoop sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

See the trajectoryOpen the full profile

Traffic & engagement

Where Hoop ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

Unlock this profileOpen the full profile

AI referral visibility

Which AI assistants are already sending Hoop traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What Hoop is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Hoop”

No usable description reached this profile from any discovery source, so none is shown. The measured signals below are unaffected.

Customer SupportSeen 2026-08-19 → 2026-08-19Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://www.hoop.app/?ref=futuretools.io

Observed across 2 discovery sources.

Research questions

What the evidence answers about Hoop.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does Hoop do for subscription brands?

Hoop is an AI retention agent that runs conversational save flows in helpdesks like Gorgias or Zendesk to reduce churn. It intercepts cancellation requests and asks the subscriber why first, then makes a save offer in the brand's voice based on a plain-English policy. The product's homepage states it helps brands 'Turn cancellation requests into saved subscribers.'

In what situations is Hoop typically used?

Hoop is used at the exact point a subscriber requests cancellation, within the brand's helpdesk interface. It is designed for the 'highest-leverage moment in your funnel' when a customer wants to cancel, aiming to extend subscriber lifetime value (LTV). Measured performance data shows an 18% save rate and an increase of 4.4 months in subscriber lifetime.

What key features does Hoop include?

Key features include integration with Gorgias and Zendesk, the ability to write retention policies in plain English, A/B testing of save offers without changing macros, and generating structured retention data (reason, offer, outcome, value) from every cancellation. The homepage describes it as an 'always-on retention specialist.'

Who is Hoop designed for?

Hoop is designed for subscription-based brands and their customer experience or support teams. The product explicitly targets 'subscription brands' and is built to integrate with helpdesks like Gorgias or Zendesk, where these teams operate. Customer stories feature companies like MoonBrew and Gratsi.

What is Hoop?

Hoop is an AI retention agent for subscription brands that integrates with helpdesks to run conversational save flows and reduce churn. It is built by the Trello team and backed by Index Ventures.

5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.

Behind the lock

Unlock full Hoop intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which one of them does it, and the page they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured