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Market/Categories/Customer Support/Helpshift

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Helpshifthelpshift.com

No product description has been published for this domain yet. Everything below is measured directly.

Customer Supporthelpshift.comTracked since 2026-08-191 discovery source
1.1MBacklinks
16.6KReferring domains
52Domain authority
-4.6%Referring domains · 90 days

Authority & distribution

How strong is Helpshift’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

1.1MCurrent snapshot

Referring domains

16.6KCurrent snapshot

Authority

52Domain authority · category median 22

90-day move

-4.6%Referring domains, last 90 days
At 52, Helpshift sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

See the trajectoryOpen the full profile

Traffic & engagement

Where Helpshift ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending Helpshift traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What Helpshift is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Helpshift”

No usable description reached this profile from any discovery source, so none is shown. The measured signals below are unaffected.

Customer SupportSeen 2026-08-19 → 2026-08-19Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://www.helpshift.com

Observed across 1 discovery source.

Research questions

What the evidence answers about Helpshift.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does Helpshift do and what problem does it solve?

Helpshift is an AI-native player engagement platform for gaming that combines technology, AI, and human experts to power in-game support, VIP engagement, and safer communities. It solves the problem of needing to stitch together multiple tools and vendors by providing a complete, end-to-end solution for the full player lifecycle.

What features and capabilities does the Helpshift platform offer?

The platform offers an end-to-end solution covering Support, Engagement, Trust & Safety, and Community. Specific features include an AI Agent for autonomous issue resolution, a human agent copilot, smart routing, built-in translation for over 70 languages, and in-game support SDKs for mobile, PC, and web.

How is the Helpshift product priced or packaged?

The provided evidence does not contain any specific information about Helpshift's pricing structure or packaging models. It describes the platform's features and approach but not its commercial terms.

Who is Helpshift for and in what situations is it used?

Helpshift is designed for game studios, with evidence of supporting over 500 of them. It is used in gaming situations to provide in-game support, proactive engagement, community building, and trust & safety throughout the player lifecycle.

What is Helpshift?

Helpshift is an AI-native player engagement platform for gaming that provides an end-to-end solution for support, engagement, trust & safety, and community management throughout the full player lifecycle.

5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.

Behind the lock

Unlock full Helpshift intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which 6 of them do it, and the 24 pages they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured