What does Haptik do and what problem does it solve?
Haptik is an enterprise-grade platform for building conversational AI agents that deliver human-like customer experiences. It solves the problem of scaling customer interactions by providing AI agents that can understand, interact, and enhance experiences just like human agents, but infinitely scalable.
What does Haptik offer or include?
Haptik offers a no/low-code builder for enterprise-grade conversational AI agents. Key features include flexible model selection (GPT, llama, Claude), omnichannel engagement (Web, Chat, Voice), multilingual support in 100+ languages, and the ability to leverage enterprise data from PDFs, DOCX, PPTX, CSVs, and websites.
Who is Haptik for?
Haptik is designed for enterprises looking to build and deploy customer experience AI agents. The product is trusted by over 500 leading enterprises, indicating its focus on large-scale business applications.
What is Haptik used for, and in what situations?
Haptik is used to automate customer experience workflows. Specific use cases include AI voice agents for natural conversations, AI support agents for streamlining support, AI sales agents for smart purchases, AI booking agents for reservations, and AI lead qualification agents for personalized engagement.
What is Haptik?
Haptik is an enterprise-grade conversational AI platform that enables businesses to build and deploy human-like AI agents for customer experience, support, sales, and booking workflows at scale.
5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.