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Market/Categories/Customer Support/Goodays

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Goodaysgoodays.co

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

Customer Supportgoodays.coTracked since 2026-08-211 discovery source
627.6KBacklinks
641Referring domains
53Domain authority
-2.6%Referring domains · 90 days

Authority & distribution

How strong is Goodays’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

627.6KCurrent snapshot

Referring domains

641Current snapshot

Authority

53Domain authority · category median 22

90-day move

-2.6%Referring domains, last 90 days
At 53, Goodays sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

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Traffic & engagement

Where Goodays ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending Goodays traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What Goodays is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Goodays”

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

Customer SupportSeen 2026-08-21 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://goodays.co

Observed across 1 discovery source.

Research questions

What the evidence answers about Goodays.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

Who is the primary target audience for the Goodays platform?

Goodays is for businesses that need to manage customer experience across both online and offline channels. The platform is adopted by over 150 companies worldwide and is used by teams like Customer Experience departments, as evidenced by a customer testimonial from the Head of Customer Experience at Rexel.

What are the core features or components of the Goodays platform?

The Goodays platform offers four main components: Omnichannel for comprehensive customer satisfaction measurement, Engagement AI to help build a customer-centric organization, Insights AI to inform strategy with the voice of customers, and E-reputation to optimize a digital storefront.

How does Goodays collect customer feedback, and what are its claimed performance metrics for this?

Goodays collects feedback from over 20 channels, including email and Google, using surveys designed for high conversion. It claims a 96% conversion rate for its surveys and states that 70% of dissatisfied customers declare themselves won back after a response via the platform.

What is Goodays and what problem does it solve for businesses?

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty. It solves the problem of fragmented customer feedback by providing AI-powered tools for centralized feedback collection, analysis, and engagement across all customer touchpoints.

What is Goodays used for, and in what situations would a company use it?

Goodays is used for implementing a 360° listening strategy to measure and improve the customer experience. Companies use it to collect customer reviews from over 20 channels, centralize all feedback in one place, and respond to customer reviews and engage in conversations to address dissatisfaction.

What is Goodays?

Goodays is an AI-powered customer experience management platform for feedback collection, analysis, and engagement. It is categorized under Customer Support software.

Behind the lock

Unlock full Goodays intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which one of them does it, and the page they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured