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Market/Categories/Customer Support/Gleap

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Gleapgleap.io

Gleap is an all-in-one AI-powered customer support and feedback platform featuring GPT-4 based chatbot Kai, visual bug reporting, live chat, and product roadmap management tools to improve product development and customer relationships.

Customer Supportgleap.ioTracked since 2026-08-211 discovery source
23.7KBacklinks
722Referring domains
41Domain authority
+9.0%Referring domains · 90 days

Authority & distribution

How strong is Gleap’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

23.7KCurrent snapshot

Referring domains

722Current snapshot

Authority

41Domain authority · category median 22

90-day move

+9.0%Referring domains, last 90 days
At 41, Gleap sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

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Traffic & engagement

Where Gleap ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending Gleap traffic?

Measured · Pro

Measured for this product: AI referral traffic, which assistants refer it and which pages those referrals land on.

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Product profile

What Gleap is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Gleap”

Gleap is an all-in-one AI-powered customer support and feedback platform featuring GPT-4 based chatbot Kai, visual bug reporting, live chat, and product roadmap management tools to improve product development and customer relationships.

Customer SupportSeen 2026-08-21 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://gleap.io

Observed across 1 discovery source.

Research questions

What the evidence answers about Gleap.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does Gleap do and what problem does it solve?

Gleap is an all-in-one AI-powered customer support and feedback platform that solves the problem of disconnected support, feedback, and product development workflows. It uses AI agents to handle support, turn bug reports into pull requests, and manage a product roadmap. It is trusted by over 4,500 software teams.

What features, surfaces, or integrations does Gleap offer?

Gleap offers features including a GPT-4 based AI chatbot named Kai, visual bug reporting, live chat, product roadmap management, knowledge base, and audio/video transcription. Its AI agents handle support, feedback, and code generation in an integrated loop.

What is Gleap used for and in what situations?

Gleap is used to streamline customer support, manage product feedback, and accelerate product development. It automates routine support, converts user-reported bugs into code fixes, and turns feature requests into a prioritized roadmap, creating a single loop for support, feedback, and code.

Who is Gleap designed for?

Gleap is designed for software teams and product organizations. The evidence indicates it is trusted by 4,500+ software teams and is used by companies like Commonplace, Salesforge, and Lywand for integrated support, feedback, and roadmap management.

What is Gleap?

Gleap is an all-in-one AI-powered customer support and feedback platform for software teams. It features AI agents for support automation, bug reporting, and product roadmap management to improve product development and customer relationships.

5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.

Behind the lock

Unlock full Gleap intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send, which 3 of them do it, and the 4 pages they land on.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured