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Market/Categories/Customer Support/Hive Support

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Hive Supportgethivesupport.com

Hive Support is an AI-powered help desk plugin for WordPress offering ticketing, live chat, and an AI chatbot. It's designed to enhance customer support efficiency for businesses using WordPress.

Customer Supportgethivesupport.comTracked since 2026-08-211 discovery source
2KBacklinks
228Referring domains
22Domain authority
-20.1%Referring domains · 90 days

Authority & distribution

How strong is Hive Support’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

2KCurrent snapshot

Referring domains

228Current snapshot

Authority

22Domain authority · category median 22

90-day move

-20.1%Referring domains, last 90 days
At 22, Hive Support sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

See the trajectoryOpen the full profile

AI referral visibility

Which AI assistants are already sending Hive Support traffic?

Measured · Pro

Measured for this product: AI referral traffic.

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Product profile

What Hive Support is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Hive Support”

Hive Support is an AI-powered help desk plugin for WordPress offering ticketing, live chat, and an AI chatbot. It's designed to enhance customer support efficiency for businesses using WordPress.

Customer SupportSeen 2026-08-21 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://gethivesupport.com

Observed across 1 discovery source.

Research questions

What the evidence answers about Hive Support.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What problem does Hive Support solve for businesses?

Hive Support solves the problem of repetitive customer support inquiries and escalating SaaS costs. It automates responses to common pre-sale and support questions, aiming to resolve up to 81% of queries automatically, while also offering a self-hosted solution to avoid per-agent or per-contact fees and keep customer data on the user's own server.

What key features does Hive Support offer?

Hive Support offers an AI-powered chatbot trained on your own content using a RAG knowledge base to avoid hallucinations, a ticketing system, live chat, and an automatic AI-to-human handoff. It is a self-hosted WordPress plugin, meaning all data remains on your server.

How is Hive Support priced or packaged?

Hive Support is a self-hosted plugin, which positions it against SaaS tools that charge per agent or per contact. It has a free version available for installation, and the evidence mentions a limited-time launch offer for the Pro plan with up to 53% off, though specific plan details or monthly fees are not provided.

What is Hive Support used for and in what situations?

Hive Support is used for managing customer support workflows directly within a WordPress website. It is designed for situations where businesses like plugin developers, theme shops, WooCommerce stores, and online course creators need to handle high volumes of repetitive support tickets and live chat inquiries efficiently.

Who is Hive Support designed for?

Hive Support is designed for any WordPress business, including plugin developers, theme shops, WooCommerce stores, digital product sellers, freelancers, agencies, online course creators, and membership sites.

What is Hive Support?

Hive Support is an AI-powered help desk plugin for WordPress that offers ticketing, live chat, and an AI chatbot to automate customer support.

Behind the lock

Unlock full Hive Support intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured