What features does Convo offer?
Convo offers a suite of features including AI-powered research workflows, branching interviews, and reporting tools. Specific capabilities include concept testing, product pilot testing, live product experiences, customer discovery, usability testing, and diary studies. A key feature is branching, which allows adaptive interviews with multiple choice and conditional probe branching. The reporting features include exporting visualisations as PNG, JPEG, or PDF, and automatically generating short, engaging insight reels from key findings.
What is Convo and what problem does it solve?
Convo is an AI research platform that uses AI agents to scale user research interviews and analysis, allowing teams to run more UX/CX research faster. It addresses the bottleneck of conducting and synthesizing insights from user interviews, enabling teams to gather more feedback in days rather than months. The platform is designed to amplify the team's work rather than replace it, letting them focus on context, understanding, and insight.
What is Convo used for and in what situations?
Convo is used for conducting various types of user experience (UX) and customer experience (CX) research. It supports use cases such as concept testing with Figma prototypes, product pilot testing to capture real user reactions, live product experiences, customer discovery at scale, usability testing with screen and camera recording, and multi-day diary studies. The platform provides a workflow from research design to shareable insights for teams.
Who is Convo for?
Convo is designed for research, design, and product teams who need to conduct user research at scale. It is specifically aimed at teams that want to run more UX/CX research without significantly expanding their headcount, amplifying their existing team's capabilities.
What is Convo?
Convo is an AI research platform that uses AI agents to scale user research interviews and analysis, allowing teams to conduct and synthesize insights from UX/CX research more efficiently.
5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.