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Market/Categories/Workflow Automation/erxes

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

erxeserxes.io

erxes is an open-source platform that unifies customer service, marketing, sales, and team workflows through a customizable, plugin-based architecture.

Workflow Automationerxes.ioTracked since 2026-08-211 discovery source
31.5KBacklinks
425Referring domains
27Domain authority
-5.3%Referring domains · 90 days

Authority & distribution

How strong is erxes’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

31.5KCurrent snapshot

Referring domains

425Current snapshot

Authority

27Domain authority · category median 22

90-day move

-5.3%Referring domains, last 90 days
At 27, erxes sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

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Traffic & engagement

Where erxes ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending erxes traffic?

Measured · Pro

Measured for this product: AI referral traffic.

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Product profile

What erxes is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“erxes”

erxes is an open-source platform that unifies customer service, marketing, sales, and team workflows through a customizable, plugin-based architecture.

Workflow AutomationSeen 2026-08-21 → 2026-08-21Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://erxes.io

Observed across 1 discovery source.

Research questions

What the evidence answers about erxes.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What problem does erxes solve for businesses?

erxes is an open-source, AI-native platform that unifies customer service, marketing, sales, and team workflows into a single system, helping businesses eliminate tool sprawl and create a single source of truth. It provides 100+ modules and connects frontline operations, revenue, and teams on one graph.

Who is the primary audience for erxes?

erxes is designed for modern operators and businesses, particularly those in frontline roles like sales, support, and operations, who need to unify customer conversations and revenue pipelines. The platform is trusted by over 25,000 organizations and is self-hostable via its AGPLv3 open-source license.

What are the key features and surfaces included in erxes?

erxes offers three main surfaces: a Frontline (omnichannel inbox for all customer conversations), a Pipeline (for revenue operations), and Operation (for team workflows). It includes AI agents, a plugin-based architecture with 100+ modules, and integrations via MCP, CLI, or REST API, all running on its Experience Operating System (XOS).

How is the erxes platform structured, and what is its core technology?

erxes is structured as an 'Experience Operating System' (XOS) that runs background execution for business operations. It uses a modular, plugin-based architecture and is built as an AI-native platform, allowing AI agents to connect via various interfaces and sync back to a central workspace in real time.

What is erxes?

erxes is an open-source, AI-native experience operating system designed to unify customer service, marketing, sales, and team workflows on a single, customizable, plugin-based platform for modern businesses.

5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.

Behind the lock

Unlock full erxes intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured