What does Convin.ai do?
Convin.ai is an AI platform that automates and analyzes customer conversations across sales, support, and collections in contact centers. It uses AI agents to handle phone calls, provide real-time assistance to human agents, and analyze 100% of conversations to improve performance and compliance.
What business problems does Convin.ai solve?
Convin.ai addresses key challenges in B2C contact centers, such as high sales time wasted on unqualified leads, poor buyer understanding from reps, inadequate follow-ups, and high support call volumes. Its AI agents automate lead qualification, improve sales conversions, manage follow-ups at scale, and handle routine queries.
What key features does Convin.ai offer?
Convin.ai offers three core AI agents: an AI Phone Call Agent for running calls 24/7, a Real-Time Assist Agent for live agent support during calls, and a Conversation Intelligence Agent for analyzing 100% of customer conversations. These are applied to solve challenges in sales, support, collections, and lead qualification.
How is Convin.ai priced?
The provided evidence does not contain specific information about the pricing or packaging of Convin.ai. The website offers a 'Book a Demo' call to action.
Who is Convin.ai for?
Convin.ai is designed for B2C businesses with contact centers, specifically for sales, support, and collections teams. The platform is built to empower sales representatives and support agents.
What is Convin.ai?
Convin.ai is an AI agent platform for automating and analyzing customer conversations in contact centers to improve sales, support, compliance, and agent performance.