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Market/Categories/Customer Support/Cohere.io

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

Cohere.io

No product description has been published for this domain yet. Everything below is measured directly.

Customer Supportcohere.ioTracked since 2026-08-192 discovery sources
4.7KBacklinks
666Referring domains
27Domain authority
-7.5%Referring domains · 90 days

Authority & distribution

How strong is Cohere.io’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

4.7KCurrent snapshot

Referring domains

666Current snapshot

Authority

27Domain authority · category median 22

90-day move

-7.5%Referring domains, last 90 days
At 27, Cohere.io sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

See the trajectoryOpen the full profile

Traffic & engagement

Where Cohere.io ranks

Measured · Pro

Measured for this product: global rank, country rank and category rank.

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AI referral visibility

Which AI assistants are already sending Cohere.io traffic?

Measured · Pro

Measured for this product: AI referral traffic.

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Product profile

What Cohere.io is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“Cohere.io”

No usable description reached this profile from any discovery source, so none is shown. The measured signals below are unaffected.

Customer SupportSeen 2026-08-19 → 2026-08-19Coverage tier C

What we have measured

4 of 8 signal groups are available for this product: identity, authority and backlinks, AI referrals, search demand.

Not measured for this domain: traffic and engagement, audience demographics, country distribution, acquisition mix. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://cohere.io/?ref=FutureTools.io

Observed across 2 discovery sources.

Research questions

What the evidence answers about Cohere.io.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does Cohere.io do?

Cohere.io is a cobrowsing and AI-powered customer support automation platform. It uses large language models to extract knowledge from a company's existing support resources, like help center articles and past conversations, to automatically resolve customer tickets and provide instant, personalized answers across multiple channels.

What problem does Cohere.io solve?

Cohere.io solves the problem of scaling customer support efficiently. It helps customer experience teams resolve tickets faster and reduce operational costs, with the goal of increasing agent satisfaction and customer satisfaction. It automates the resolution of up to 60% of tickets.

What key features does Cohere.io offer?

Cohere.io offers features including cobrowsing for visual guidance, an AI bot that can be trained on a help center link, automation to resolve up to 60% of tickets, step-by-step resolution guidance, and advanced analytics to identify customer trends and content gaps. It also includes a tool for extracting answers from past agent responses.

How does Cohere.io automate support?

Cohere.io automates support by training a bot on a company's existing support resources. It uses generative AI to extract answers from previously solved tickets (after human approval) and automatically replies when the same question is asked again, creating automation that improves over time.

What results have companies achieved with Cohere.io?

Companies like Ramp have automated 60% of tickets and saw a 5x ROI. Loom doubled their self-serve resolutions to 51%, and Rippling increased deflection by 50% after going live in days.

Who is Cohere.io for?

Cohere.io is designed for fast-growing customer service teams and customer experience (CX) teams. The platform is used by leading support organizations in companies ranging from consumer software to complex B2B products.

Behind the lock

Unlock full Cohere.io intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured