What is ClearWork used for and in what situations?
ClearWork is used to ingest existing documents, conduct AI-powered interviews to discover undocumented knowledge, build a validated knowledge base, and generate process documentation like flowcharts, user stories, and SOPs. It is used in situations where an organization needs to capture the actual way work happens, such as for process mapping, requirements gathering, or creating standard operating procedures for new hires.
Who is ClearWork for?
ClearWork is designed for organizations and teams that need to document and understand their actual business processes. This includes professionals involved in process improvement, knowledge management, requirements gathering, and onboarding, as indicated by its categorization and the types of documents it generates.
What features does ClearWork offer?
ClearWork offers an ingestion feature to bring in existing documents like PDFs, spreadsheets, and recordings. Its core feature is the Clarity AI agent which conducts live or asynchronous interviews. It includes a validated, source-linked knowledge base and a generation engine that produces process diagrams, user stories, SOPs, and requirements traceability matrices. Founder-led support is also mentioned.
How is ClearWork priced?
ClearWork offers a 14-day free trial with no credit card required, and interview participants always participate for free. The evidence states that the trial includes access to the full agent and that customer data is never used to train a model.
What is the ClearWork Discovery Agent and what problem does it solve?
The ClearWork Discovery Agent, named Clarity, is an AI discovery and knowledge agent that captures undocumented process knowledge and generates process maps, SOPs, and requirements. It solves the problem where the process people describe in workshops is often not the process people actually run, as undocumented steps and real exceptions live only in employees' heads. Every generated line is source-traced to the knowledge base.
5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.