What problem does Clariti CRM solve?
Clariti solves the problem of siloed team communication by using AI to unify chat, email, files, meetings, and more into contextual, hybrid conversations. It aims to streamline collaboration and increase productivity by eliminating context switching and manual data entry. The product is described as offering 'Customer Relationship Intelligence' that is built automatically.
In what situations is Clariti used?
Clariti is used as a CRM for teams to manage relationships and streamline communication across various channels like chat, email, and calls. It is designed for situations where teams need to maintain context without switching between separate applications, such as when managing leads and customer interactions in marketing and sales workflows. The product aims to be a central hub for all relationship touchpoints.
What features does Clariti offer?
Clariti offers integrated email, subject-based chats, calendar management with built-in context, and file management that tracks sharing history. It also provides end-to-end encrypted messaging, integrated voice/video calls, automated contextual organization, and screen sharing. The core feature is Customer Relationship Intelligence (CRI) that automatically threads communications.
Who is Clariti for?
Clariti is designed for teams and every department, not just sales. The homepage states it is a 'CRM for everyone,' and the product is categorized under Marketing & Sales. Its features aim to help teams manage relationships without rigid workflows or context switching.
What is Clariti?
Clariti is a CRM for teams that leverages AI to unify various communication channels into contextual conversations. It is categorized under Marketing & Sales and is designed to provide Customer Relationship Intelligence by automatically organizing emails, chats, calls, and files without manual entry.
5 of 6 research questions are answered for this product. The rest need source evidence we have not collected yet, so they are left unanswered rather than guessed.