What does Auxi do and what problem does it solve?
Auxi is an AI support agent that automatically resolves employee support tickets within communication platforms like Slack and Microsoft Teams. It solves the problem of support backlogs by handling 80% of employee questions, triggering workflows, and escalating edge cases without human intervention.
What does Auxi offer or include in terms of features and integrations?
Auxi offers a workflow builder that routes, resolves, and escalates issues automatically. It integrates with numerous tools including SharePoint, Salesforce, ServiceNow, Okta, Slack, and Teams. It features a five-step setup process: connecting your knowledge base, integrating tools, deploying to the workspace, installing the app, and ongoing optimization.
How is Auxi priced or packaged?
The evidence indicates that Auxi offers a free start, as the homepage mentions 'Get Started Free' with 'No credit card required,' but specific pricing tiers or packaging details are not provided in the supplied evidence.
What is Auxi used for and in what situations?
Auxi is used for automating internal employee support and workflow management. It is used in situations like onboarding new employees, incident response, access requests, and general IT helpdesk queries, operating directly within the tools the team already uses.
Who is Auxi for?
Auxi is for business teams and organizations that need to automate internal employee support and IT service management workflows. It is specifically designed for teams using communication platforms like Slack or Microsoft Teams.
What is Auxi?
Auxi is an AI-powered workflow agent designed for customer support and employee service management. It automatically resolves support tickets within Slack, Teams, and SMS by integrating with a company's knowledge base and existing software stack.