MCP简体中文Upgrade
Market/Categories/Customer Support/ActiveChat

Independent product intelligence · Worldwide · 2026-05-01 → 2026-07-31

ActiveChatactivechat.ai

No product description has been published for this domain yet. Everything below is measured directly.

Customer Supportactivechat.aiTracked since 2026-08-191 discovery source
1.4KBacklinks
559Referring domains
22Domain authority
-5.8%Referring domains · 90 days

Authority & distribution

How strong is ActiveChat’s web footprint?

Backlinks measure accumulated distribution; referring domains show how broadly that authority is spread. Both are observable on the open web, so both are published for every product here.

Backlinks

1.4KCurrent snapshot

Referring domains

559Current snapshot

Authority

22Domain authority · category median 22

90-day move

-5.8%Referring domains, last 90 days
At 22, ActiveChat sits above the 22 median for its category.

Trajectory · Pro

The counts above are the latest of 370 daily observations. The curve through them is on the full profile.

See the trajectoryOpen the full profile

Traffic & engagement

How big is ActiveChat — and how engaged are visitors?

Measured · Pro

Measured for this product: monthly visits and growth, visit quality, global rank, country rank and category rank.

Unlock this profileOpen the full profile

Acquisition mix

Where ActiveChat gets customers.

Measured · Pro

Measured for this product: the channel mix behind its traffic.

Unlock this profileOpen the full profile

AI referral visibility

Which AI assistants are already sending ActiveChat traffic?

Measured · Pro

Measured for this product: AI referral traffic.

Unlock this profileOpen the full profile

Product profile

What ActiveChat is selling.

Traffic makes more sense when you can connect it to the actual product promise.

“ActiveChat”

No usable description reached this profile from any discovery source, so none is shown. The measured signals below are unaffected.

Customer SupportSeen 2026-08-19 → 2026-08-19Coverage tier B

What we have measured

6 of 8 signal groups are available for this product: identity, traffic and engagement, authority and backlinks, AI referrals, acquisition mix, search demand.

Not measured for this domain: audience demographics, country distribution. Those sections are left out of the page rather than filled with estimates.

Canonical website: https://activechat.ai/

Observed across 1 discovery source.

Research questions

What the evidence answers about ActiveChat.

Every answer is tied to a source we collected, and the questions with no evidence behind them are left unanswered rather than guessed.

What does ActiveChat do, and what problem does it solve?

ActiveChat is an AI-powered customer service automation platform that helps contact centers and service teams automate live chat, self-service, and support processes. It aims to improve customer satisfaction scores and reduce support costs and agent workload. 30% of its customers see better than 75% improvement in CSAT, and 54% saved 15 or more hours per week.

What features or components does ActiveChat include?

ActiveChat offers AI-assisted live chat automation, self-service automation with a no-code visual chatbot builder, conversational marketing, knowledge management, contact center analytics, and smart live chat routing. It also includes a live chat migration assistant for upgrading existing solutions.

What measurable results do ActiveChat's customers report?

30% of Activechat customers see better than a 75% improvement in CSAT score, 54% saved 15 or more hours per week, and 46% reduced their support costs by 35% or more. These are aggregate figures from the product's customer base.

What is ActiveChat used for, and in what situations?

ActiveChat is used for automating live chat with AI assistance, creating self-service chatbots, managing organizational knowledge, and analyzing contact center performance. It is suited for customer service teams looking to handle support inquiries more efficiently and scale their operations without proportionally increasing headcount.

Who is ActiveChat for?

ActiveChat is designed for customer service teams and contact centers, including both small and large teams worldwide. Its target users are agents, managers, and leaders looking to automate routines and improve efficiency.

What is ActiveChat?

ActiveChat is an AI-driven customer service automation SaaS platform designed to simplify the selection and use of AI tools for support needs, offering live chat, self-service, and analytics in one place.

Behind the lock

Unlock full ActiveChat intelligence.

  • Backlink trajectoryThe figures above are the latest observation. The daily curve behind them holds 370.
  • AI referral detailHow much traffic assistants send.
  • Search structure and ranking depthOrganic against paid, brand against non-brand, and how many keywords rank in the top three against the long tail — which is what decides whether the demand is portable or tied to the name.
  • Traffic and engagementMonthly visits, the history behind them, and what visitors do once they arrive.
  • The rest of the marketPage through every leaderboard 100 rows at a time, put any five products side by side, and query the whole dataset over API / MCP.

Worldwide estimates · Data period 2026-05-01 → 2026-07-31. Figures are measured estimates intended for market research. Signals we have not measured for this domain are omitted, never estimated; a measured zero is still reported as zero. How this was measured